Hattons of London is a trusted and respected specialist in rare and exclusive coins. But what can you expect when you place an order with us? Here, we take a look at the main benefits of shopping with Hattons of London…
60 Day Satisfaction Guarantee
We are so confident that you will enjoy and appreciate the coins we offer, that we provide our clients with a 60 Day Complete Satisfaction Guarantee, giving you peace of mind, and an opportunity to ensure that your purchase meets your expectations.
This guarantee applies to all of the coins we sell and means that once you have received your order, you have the benefit of a full 60 days to make sure that you have made the right decision. If, for any reason, you wish to return your purchase, we will accept it back with no questions asked. None of our competitors offer this commitment. You can read more about this HERE.
Sell-Out Guarantee
Hattons of London is the only company to offer its clients a guarantee that certain new-strike coins will completely sell out. The benefits of this are that it ensures that coins will not be “drip-fed” into the market for years to come, and creates the best conditions for upward movement in secondary market pricing.
Each range, for which a Sell-Out Guarantee has been issued, is subject to a “Range Termination Date” – at that time, any of the coins that remain unsold will be melted down by an independent third party and certificated accordingly. Owners of all the coins that remain in the range will then be issued with a new “Sell-Out Certificate”, confirming the final distributed mintage, which may be lower than the originally stated mintage. Details of the ranges this applies to can be found HERE.
Trustpilot
We are extremely proud of the benefits and service that we offer our clients. We are even prouder when our clients take the time to leave a review for us on our Trustpilot page, telling us how much they have appreciated our efforts.
We have literally thousands of satisfied customers, and we keep striving to treat every single client as if they were our only one. You can read the positive feedback of our clients HERE.
Client Management Services
Every single client of Hattons of London benefits from being assigned a dedicated account manager, who is a first port of call and can assist with any questions or queries that you may have.
They also make our clients aware of any new releases. Many of our ranges are world-first exclusives, bringing something new and unique to the world of gold coins. Whether that is an innovative striking method, or a unique design.
We strive for each and every client to feel like they have received the highest possible standard of service, tailored to their needs. This is just the beginning of their journey, with us, through the amazing world of numismatics. Some of our other client services are listed HERE.
Buy Back Offers
We run regular buy back offers where we attempt to persuade existing clients to sell their coin back to us, at a very attractive premium, in order to satisfy demand elsewhere. We also give our clients the option to register their interest to sell a coin back to us, before we approach them, should the demand arise. Information on our buy back offers can be found HERE.
Our website showcase’s our latest ranges and world-first coins. We also have an exclusive Facebook page where our clients benefit from being able to ask us questions, and we can keep our clients up-to-date with new products, video content and blogs, just like this one. To keep in touch with us just “Like” our Facebook page HERE.